Privacy Policy

Privacy Policy – Spin and Dry Laundry

Effective Date: [31-July-2025]

Spin and Dry Laundry (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services in  Dhabi, UAE.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

• Name

• Phone number

• Email address

• Delivery address

• Payment information (if applicable)

b. Automatically Collected Data:

• IP address

• Device type and browser information

• Location data (if enabled)

• Website usage behavior (via cookies or tracking tools)

2. How We Use Your Information

We use your information for:

• Providing and managing laundry, dry cleaning, carpet, bag care, and other services

• Pickup and delivery coordination

• Customer support and communication

• Order processing and payments

• Marketing and promotions (only with your consent)

• Improving our website and services

3. Sharing of Personal Data

We do not sell or rent your data. However, we may share your information with:

• Trusted service partners (e.g., delivery agents, payment gateways)

• Legal authorities if required by UAE law

• Internal business purposes such as audits or system maintenance

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and track website usage. You can manage cookie preferences through your browser settings.

5. Data Security

Your data is stored on secure servers, and we use industry-standard protection methods. While we strive to safeguard your information, no method of transmission over the internet is 100% secure.

6. Your Rights

Under UAE laws, you have the right to:

• Access and correct your personal data

• Withdraw consent for marketing communications

• Request deletion of your personal data (subject to legal obligations)

To make a request, contact us using the details below.

7. Children’s Privacy

We do not knowingly collect personal information from children under 13. If we learn that we have collected such data, we will delete it promptly.

8. Policy Updates

This Privacy Policy may be updated from time to time. All changes will be posted on this page with a revised “Effective Date.” Please review it periodically.

9. Contact Us

If you have questions or requests about this Privacy Policy or how your data is handled, please contact:

📧 info@spinanddrylaundry.com
📍Al Barsha , Dubai